Start or Stop your Service

Start or Stop your Service

To start or stop your service with Butler County REC, you will need to call or visit us at 521 N. Main, Allison, Iowa. 

Phone: 319-267-2726 or 888-267-2726.

Business hours: Monday - Friday, 7:00 a.m. to 3:30 p.m.


How to start your electrical service

When you are moving onto a property we serve or building a new property in our service territory, you must establish a membership account with us.

Be prepared to give the following information:

  • Date service should begin. Please ask the previous owner or occupant to contact us to verify this date and close their account.
  • Map location number or account number of service, if known
  • 911 address
  • Mailing address for billing
  • Additional names on the account
  • Social security numbers of all names on the account. This is needed for patronage and identity theft protection known as the "Red Flags Rule"
  • Deposit to open the account. The amount will be based on highest one-month bill for the last 12 months of an active account.

How to stop your electrical service

To stop electrical service, whether a new occupant is moving onto your property or you no longer need electricity, you must contact us to close your account.

Be prepared to give the following information:

  • Date service should end. Please ask the new owner or occupant to contact us to verify this date and set up their account.
  • Map location number or account number of service
  • Your forwarding address and phone number. This will be used for patronage distributions.

Important note: If the new owner or occupant does not contact us within 48 hours of the stop service date, a service disconnection will be issued. Disconnection can result in reconnection fees and inconveniences for both parties.